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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tevin Cooley

Tevin Cooley

September 3, 2025

5  out of  5
rating by Tevin Cooley
"I had a great experience working with Tyler over the phone. He was clear, patient, and made the whole process feel easy. Tyler really took the time to explain my options and answer all of my questions without rushing me. You can tell he genuinely cares about helping people get the right coverage. I left the call feeling confident and taken care of , highly recommend him"
We responded:
"We love seeing reviews like this, Tevin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Maxcine Ragland

August 26, 2025

5  out of  5
rating by Maxcine Ragland
"Agent was a joy to work with hi your State Farm agent is a joy to work with every time I call I get a good results in a speedy way you got a good one there"
We responded:
"Thank you so much for your kind feedback! ❤️🤗"
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Olivia Dillard

August 25, 2025

5  out of  5
rating by Olivia Dillard
"Whitney Owen's team is very quick to respond to any questions you may have. They have never left me in the dark about my policies, they have been very straightforward and told me everything that I should know involving my insurance. I'd definitely would recommend Whitney Owen's team to anyone looking for auto insurance."
We responded:
"Thank you, Olivia! I'm happy to know that our team's responsiveness and clarity have made a positive impact on your experience. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Sonja Burns-Easley

August 25, 2025

5  out of  5
rating by Sonja Burns-Easley
"Lillian was very friendly and professional. She’s an asset to the company."
We responded:
"Thank you, Sonja! I'm happy to hear that Lillian provided you with such a friendly and professional experience. She's truly a valued member of our team. If you need anything else, feel free to reach out!"
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Nicole Zayas

August 24, 2025

5  out of  5
rating by Nicole Zayas
"Love this agency. Great service, response time, and knowledgeable staff"
We responded:
"Nicole, thank you for your wonderful feedback! I'm happy to know you love our service and find our team knowledgeable. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Mike Lewis

August 19, 2025

5  out of  5
rating by Mike Lewis
"Since switching to State Farm, I have very pleased with the customer service. Lillian was outstanding to work with. She is another reason to use this agency."
We responded:
"Thank you, Mike! I'm happy to hear that you're satisfied with our customer service. Lillian is indeed a valuable part of our team, and I'm glad she made a positive impact on your experience. If you need anything else, feel free to reach out!"
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Betty Williams

August 12, 2025

5  out of  5
rating by Betty Williams
"I am not new to State Farm, but I am new to the Whitney Owens agency. I must say I am thoroughly impressed with her staff—in particular with Hollie Cole, who is exemplary! Hollie knows her stuff—she answered all my questions and concern, and explain benefits in details. I am looking forward to our business relationship!"
We responded:
"Thank you for your wonderful feedback, Betty! I'm so happy to hear that Hollie and the rest of our team have made a positive impression. We’re excited to continue building our business relationship with you. Let us know if you need anything else!"
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Jennifer Robinson

August 11, 2025

5  out of  5
rating by Jennifer Robinson
"Quick, great service from Morgan!"
We responded:
"Thank you, Jennifer! I'm happy to hear that Morgan provided you with quick and great service. Our team is dedicated to delivering the best experience possible. Let us know if you need anything else!"
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That Plant Life Podcast

August 8, 2025

5  out of  5
rating by That Plant Life Podcast
"I appreciate wonderful customer service! I love when things are made so easy that I don’t have to think about it AND I don’t need to leave the house! lol Lillian has top notch customer service. She made the process of adding my new car to my insurance so simple! Grateful!"
We responded:
"Thank you! I'm happy to hear that Lillian provided such excellent service and made the process easy for you. We aim to make things convenient and straightforward for our customers. If you need anything else, feel free to reach out!"
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Warren Wiggins

August 8, 2025

5  out of  5
rating by Warren Wiggins
"Always a great experience and extremely professional."
We responded:
"Thank you, Warren! I'm happy to know you consistently have a great experience with us. Your feedback about our professionalism is truly appreciated. If there's anything else we can do for you, just let us know!"
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Savannah Dever

August 7, 2025

5  out of  5
rating by Savannah Dever
"Very good customer service!"
We responded:
"Thank you, Savannah! I'm happy you appreciated our customer service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Makayla Hamilton

July 30, 2025

5  out of  5
rating by Makayla Hamilton
"Lillian was really patient and quick to answer any questions!"
We responded:
"Thank you, Makayla! I'm happy to hear that Lillian was patient and responsive to your questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need assistance, feel free to reach out anytime!"
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Kim Ware

July 29, 2025

5  out of  5
rating by Kim Ware
"I enjoyed speaking with Lillian and she helped with every question and problem I've had. It is always a pleasure to speak with her."
We responded:
"Kim - thank you so much for taking time out of your day to leave us some feedback!"
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Lester Lowery

July 20, 2025

5  out of  5
rating by Lester Lowery
"Top of the line customer service!! Shoutout to Ms. Lillian Patterson for helping me get set up every step of the way!! A wonderful employee to have on the team!! :)"
We responded:
"Lester, thank you for your fantastic review! I'm delighted to hear that Lillian Patterson provided you with such excellent service. We're grateful to have her on our team! If you need anything else, feel free to reach out."
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Brittany Lewis

July 18, 2025

1  out of  5
rating by Brittany Lewis
"Why do I keep getting calls from this place?? As soon as I answer the caller hangs up."
We responded:
"Hey Brittany! Not sure what that could be. In the past there have been scammers that robo call masking with real numbers. We’ll look into this. Thanks for bringing it to our attention. "
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sarah messick

July 10, 2025

5  out of  5
rating by sarah messick
"My experience was very good and very helpful I look forward to my next conversation when I get a new vehicle thank you for all your help in understanding everything I highly recommend talking to Lillian she was so sweet and will make sure you understand everything"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you had a great experience with Lillian — she truly goes above and beyond to make sure everything is clear and easy to understand. We look forward to helping you with your next vehicle when the time comes! 🚗😊"
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France's English

July 8, 2025

5  out of  5
rating by France's English
"They are always so helpful and understanding"
We responded:
"Hey, France's English! It makes our day to know that you find our team helpful and understanding. We’re committed to providing the best service possible. "
Profile photo of Leon Barnes

Leon Barnes

June 26, 2025

5  out of  5
rating by Leon Barnes
"Whitney was exceptionally nice and well informed. She did a tremendous job explaining my policies and what was needed."
We responded:
"Thank you for your review, Leon! I'm happy to hear that we provided you with such a positive experience and clear explanations of your policies. We’re always here to help with any questions or needs you may have in the future. Thanks for choosing us!"
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Regina Johnson

June 23, 2025

5  out of  5
rating by Regina Johnson
"I really enjoy talking with Hollie. She made it comfortable easy."
We responded:
"Thank you, Regina! I'm glad to hear that Hollie made your experience comfortable and easy. We appreciate your feedback and are here to assist with any future needs you may have."
Profile photo of Charles Montgomery

Charles Montgomery

June 20, 2025

4  out of  5
rating by Charles Montgomery
"Very Good"
We responded:
"Thank you for your feedback, Charles! I'm happy to know you had a positive experience with our office. If there's anything we can do to make your experience even better, feel free to reach out. We’re here to help!"
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Robert Scott

June 16, 2025

5  out of  5
rating by Robert Scott
"Very professional, courteous and helpful."
We responded:
"We strive to provide you with great service, Robert. Thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our Little Rock office!😊"
Profile photo of Peggy Dunlap

Peggy Dunlap

June 12, 2025

5  out of  5
rating by Peggy Dunlap
"We met with Lillian Patterson to review our insurance and make some necessary adjustments. Lillian was professional, knowledgeable, and took time to answer questions and explain!! We're really pleased that Lillian was the producer handling our appointment and assisting us today!! The Dunlaps"
We responded:
"Thank you, Peggy, for sharing your experience! I'm happy to hear that Lillian provided such professional and knowledgeable service during your appointment. It's great to know she took the time to address your questions and explain everything clearly. We appreciate your business and are here for any further insurance needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Sheila Hopper

Sheila Hopper

June 11, 2025

5  out of  5
rating by Sheila Hopper
"Lillian they are conversation easy to understand and was very courteous I appreciate her and also State farm insurance"
We responded:
"Sheila, thank you so much for your 5-star rating! We're happy to know you're satisfied with our service. If you ever have any questions or need further assistance, our office is here to help!"
Profile photo of Tracey Rice

Tracey Rice

June 9, 2025

5  out of  5
rating by Tracey Rice
"Lillian was very knowledgeable and informative. Great service"
We responded:
"Thank you, Tracey! I'm happy to hear that Lillian provided you with knowledgeable and informative service. We appreciate your feedback and are always here to help with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Kerry Blaney

Kerry Blaney

June 5, 2025

5  out of  5
rating by Kerry Blaney
"Lillian was amazing! And helped us save a lot of money for better insurance. She answered all our questions and made us feel totally at ease about the entire process."
We responded:
"Kerry, thank you for your wonderful feedback! I'm happy to hear that Lillian was able to assist you effectively and help you save money while ensuring you felt comfortable throughout the process. Our team is dedicated to providing the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"