Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Porter

Heather Porter

October 14, 2025

5  out of  5
rating by Heather Porter
"Getting a quote from Paul was so easy. I was pleased when I got a much better quote from State Farm than my old insurance. Paul thoroughly explained the process and made switching to State Farm a breeze. I even have better auto and renter coverage now then a did previously!"
We responded:
"Heather, thank you for sharing your experience! I'm happy to hear that Paul made the process smooth and that you're satisfied with your new coverage. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Elizabeth ALTHEN

Elizabeth ALTHEN

October 10, 2025

5  out of  5
rating by Elizabeth ALTHEN
"Paul was very informative and very helpful."
We responded:
"Thank you, Elizabeth! I'm happy to hear that Paul was informative and helpful during your experience. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Mleo Soprano

Mleo Soprano

October 8, 2025

5  out of  5
rating by Mleo Soprano
"Cloye was so knowledgeable about every aspect of her job. She answered every question I had about my needs fir Life and Auto insurance and made my experience so comfortable and absolutely AMAZING!"
We responded:
"Thank you so much for taking the time to leave us a review! We are so fortunate to have Cloye on our team!"
Profile photo of Brenda Williams

Brenda Williams

October 3, 2025

5  out of  5
rating by Brenda Williams
"I was treated like a queen by Ms Owen’s. All I Can Say Is Thank You So Much For Just Being Your Self."
We responded:
"Brenda, thank you for taking the time to share your feedback! I am pleased that you felt like royalty during your experience with us. Providing top-notch service is a huge priority for me and my team, and I'm grateful for your kind words. Don't hesitate to reach out to us about any further insurance needs! - Whitney Owens - State Farm Insurance Agent, Little Rock, AR"
Profile photo of Bradley Noble

Bradley Noble

September 29, 2025

5  out of  5
rating by Bradley Noble
"Lillian was EXCELLENT! She’s the BOMB.COM!! She has exceptional customer service and she made me feel valued as a person. She connected with me as a person and that’s what sold me! I feel like we could talk for hours but I didn’t want to hold her up at work! Haha lol 😂😂😂 Lillian is THE BEST EVER!!! If you’re looking for an auto insurance company that values their people and treats them with respect and dignity choose STATE FARM and ask to speak with Lillian!!!"
We responded:
"Thank you so much, Bradley! I'm really happy to hear about your wonderful experience with Lillian. She truly goes above and beyond to connect with our customers and make them feel valued. Your kind words mean a lot to us, and we're grateful to have you as part of our State Farm family. Let us know if there's anything else we can do for you!"
Profile photo of Tevin Cooley

Tevin Cooley

September 3, 2025

5  out of  5
rating by Tevin Cooley
"I had a great experience working with Tyler over the phone. He was clear, patient, and made the whole process feel easy. Tyler really took the time to explain my options and answer all of my questions without rushing me. You can tell he genuinely cares about helping people get the right coverage. I left the call feeling confident and taken care of , highly recommend him"
We responded:
"We love seeing reviews like this, Tevin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Maxcine Ragland

Maxcine Ragland

August 26, 2025

5  out of  5
rating by Maxcine Ragland
"Agent was a joy to work with hi your State Farm agent is a joy to work with every time I call I get a good results in a speedy way you got a good one there"
We responded:
"Thank you so much for your kind feedback! ❤️🤗"
Profile photo of Olivia Dillard

Olivia Dillard

August 25, 2025

5  out of  5
rating by Olivia Dillard
"Whitney Owen's team is very quick to respond to any questions you may have. They have never left me in the dark about my policies, they have been very straightforward and told me everything that I should know involving my insurance. I'd definitely would recommend Whitney Owen's team to anyone looking for auto insurance."
We responded:
"Thank you, Olivia! I'm happy to know that our team's responsiveness and clarity have made a positive impact on your experience. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime!"
Profile photo of Sonja Burns-Easley

Sonja Burns-Easley

August 25, 2025

5  out of  5
rating by Sonja Burns-Easley
"Lillian was very friendly and professional. She’s an asset to the company."
We responded:
"Thank you, Sonja! I'm happy to hear that Lillian provided you with such a friendly and professional experience. She's truly a valued member of our team. If you need anything else, feel free to reach out!"
Profile photo of Nicole Zayas

Nicole Zayas

August 24, 2025

5  out of  5
rating by Nicole Zayas
"Love this agency. Great service, response time, and knowledgeable staff"
We responded:
"Nicole, thank you for your wonderful feedback! I'm happy to know you love our service and find our team knowledgeable. We're always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Mike Lewis

Mike Lewis

August 19, 2025

5  out of  5
rating by Mike Lewis
"Since switching to State Farm, I have very pleased with the customer service. Lillian was outstanding to work with. She is another reason to use this agency."
We responded:
"Thank you, Mike! I'm happy to hear that you're satisfied with our customer service. Lillian is indeed a valuable part of our team, and I'm glad she made a positive impact on your experience. If you need anything else, feel free to reach out!"
Profile photo of Betty Williams

Betty Williams

August 12, 2025

5  out of  5
rating by Betty Williams
"I am not new to State Farm, but I am new to the Whitney Owens agency. I must say I am thoroughly impressed with her staff—in particular with Hollie Cole, who is exemplary! Hollie knows her stuff—she answered all my questions and concern, and explain benefits in details. I am looking forward to our business relationship!"
We responded:
"Thank you for your wonderful feedback, Betty! I'm so happy to hear that Hollie and the rest of our team have made a positive impression. We’re excited to continue building our business relationship with you. Let us know if you need anything else!"
Profile photo of Jennifer Robinson

Jennifer Robinson

August 11, 2025

5  out of  5
rating by Jennifer Robinson
"Quick, great service from Morgan!"
We responded:
"Thank you, Jennifer! I'm happy to hear that Morgan provided you with quick and great service. Our team is dedicated to delivering the best experience possible. Let us know if you need anything else!"
Profile photo of That Plant Life Podcast

That Plant Life Podcast

August 8, 2025

5  out of  5
rating by That Plant Life Podcast
"I appreciate wonderful customer service! I love when things are made so easy that I don’t have to think about it AND I don’t need to leave the house! lol Lillian has top notch customer service. She made the process of adding my new car to my insurance so simple! Grateful!"
We responded:
"Thank you! I'm happy to hear that Lillian provided such excellent service and made the process easy for you. We aim to make things convenient and straightforward for our customers. If you need anything else, feel free to reach out!"
Profile photo of Warren Wiggins

Warren Wiggins

August 8, 2025

5  out of  5
rating by Warren Wiggins
"Always a great experience and extremely professional."
We responded:
"Thank you, Warren! I'm happy to know you consistently have a great experience with us. Your feedback about our professionalism is truly appreciated. If there's anything else we can do for you, just let us know!"
Profile photo of Savannah Dever

Savannah Dever

August 7, 2025

5  out of  5
rating by Savannah Dever
"Very good customer service!"
We responded:
"Thank you, Savannah! I'm happy you appreciated our customer service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Makayla Hamilton

Makayla Hamilton

July 30, 2025

5  out of  5
rating by Makayla Hamilton
"Lillian was really patient and quick to answer any questions!"
We responded:
"Thank you, Makayla! I'm happy to hear that Lillian was patient and responsive to your questions. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Kim Ware

Kim Ware

July 29, 2025

5  out of  5
rating by Kim Ware
"I enjoyed speaking with Lillian and she helped with every question and problem I've had. It is always a pleasure to speak with her."
We responded:
"Kim - thank you so much for taking time out of your day to leave us some feedback!"
Profile photo of Lester Lowery

Lester Lowery

July 20, 2025

5  out of  5
rating by Lester Lowery
"Top of the line customer service!! Shoutout to Ms. Lillian Patterson for helping me get set up every step of the way!! A wonderful employee to have on the team!! :)"
We responded:
"Lester, thank you for your fantastic review! I'm delighted to hear that Lillian Patterson provided you with such excellent service. We're grateful to have her on our team! If you need anything else, feel free to reach out."
Profile photo of Brittany Lewis

Brittany Lewis

July 18, 2025

1  out of  5
rating by Brittany Lewis
"Why do I keep getting calls from this place?? As soon as I answer the caller hangs up."
We responded:
"Hey Brittany! Not sure what that could be. In the past there have been scammers that robo call masking with real numbers. We’ll look into this. Thanks for bringing it to our attention. "
Profile photo of sarah messick

sarah messick

July 10, 2025

5  out of  5
rating by sarah messick
"My experience was very good and very helpful I look forward to my next conversation when I get a new vehicle thank you for all your help in understanding everything I highly recommend talking to Lillian she was so sweet and will make sure you understand everything"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you had a great experience with Lillian — she truly goes above and beyond to make sure everything is clear and easy to understand. We look forward to helping you with your next vehicle when the time comes! 🚗😊"
Profile photo of France's English

France's English

July 8, 2025

5  out of  5
rating by France's English
"They are always so helpful and understanding"
We responded:
"Hey, France's English! It makes our day to know that you find our team helpful and understanding. We’re committed to providing the best service possible. "
Profile photo of Leon Barnes

Leon Barnes

June 26, 2025

5  out of  5
rating by Leon Barnes
"Whitney was exceptionally nice and well informed. She did a tremendous job explaining my policies and what was needed."
We responded:
"Thank you for your review, Leon! I'm happy to hear that we provided you with such a positive experience and clear explanations of your policies. We’re always here to help with any questions or needs you may have in the future. Thanks for choosing us!"
Profile photo of Regina Johnson

Regina Johnson

June 23, 2025

5  out of  5
rating by Regina Johnson
"I really enjoy talking with Hollie. She made it comfortable easy."
We responded:
"Thank you, Regina! I'm glad to hear that Hollie made your experience comfortable and easy. We appreciate your feedback and are here to assist with any future needs you may have."
Profile photo of Charles Montgomery

Charles Montgomery

June 20, 2025

4  out of  5
rating by Charles Montgomery
"Very Good"
We responded:
"Thank you for your feedback, Charles! I'm happy to know you had a positive experience with our office. If there's anything we can do to make your experience even better, feel free to reach out. We’re here to help!"